Pay charges without making a landlord payout

Since rental income may be collected at the start of a month, or even throughout a month across a property portfolio, any associated management fees will typically be applied each time rent is collected. However, the landlord may not be paid out until the end of the month. 

The agency may wish to pay these charges from available rental income in the meantime, to transfer to the office account and realise their management revenue as soon as possible. If so, the charges may be paid from available property funds at any time. 

Charges may be paid either individually, or multiple charges may be paid at the same time. This can be done either on a property basis, or across a number of properties from a landlord perspective. The processes are very similar.

Paying a single charge from available rental income

STEP-BY-STEP

1. You may click through on any particular property charge which is displayed in a report or statement view.
   
2. Alternatively, on the property view click the charge balance in the office account to view a list of what this balance comprises.
   
   
   
   
3. Alternatively, go to Financial > List Charges to see a full list of property charges.
   
   
   
   
4. By default, all outstanding charges are shown, with the outstanding balance highlighted in red.
   
   
5. Adjust the Balance Date to filter only charges on or before that date. 
   
   
   
   
6. Click any charge to view that charge summary.
7. Click Post a Payment to allocate funds to this charge.
8. This screen shows the funds available on this property, and you can allocate some of this available credit to the outstanding charge. If funds are available on other properties, they will be shown also further down the page, but you should always attempt to pay charges from their own property first.
   
   
   
   
9. Provide a payment reference.
10. Click Post Payment to save this allocation.

The charges will now be marked as paid, the balance due to the office ledger by this property will reduce, and the funds available in the client account will also reduce since some have now been used to pay the charges. 

Paying multiple charges from available rental income

STEP-BY-STEP

1. On the property view click the charge balance in the office account to view a list of what this balance comprises.
   
   
   
   
2. Alternatively, go to Financial > List Charges to see a full list of property charges.
   
   
   
   
3. By default, all outstanding charges are shown, with the outstanding balance highlighted in red.
   
   
4. From the list of property charges, click the checkbox relating to any item with an outstanding amount. You may select multiple or all items by ticking the relevant checkboxes. 
5. The credit remaining on the relevant property (or other properties, if appropriate) will be reduced as you select which charges to pay. 
6. Enter an internal payment reference and click Pay Charges to save.

To complete the process, but not necessary at this stage, is to transfer management revenue from the client account to the office or business bank account where it may be used or withdrawn by the business.