Tenant Shop is the most advanced utility management software platform in the lettings industry.
Established in 2008 and using the latest technology, they notify local councils, water suppliers and energy providers of new and vacating tenancies, set up and close void accounts for your landlords and ensure there are no stray bills.
The service is free of charge, saving your staff hours.
Full details available at http://www2.tenantshop.co.uk/
Activate the Tenant Shop add-on
To start using Tenant Shop's services you will first need to have an account with them, independent of Elevate.
- Choose Add-On Centre from the Settings menu.
- Choose the Tenant Shop add-on from the list.
- Provide your Tenant Shop API credentials and click Activate.
Full details available at http://www.tenantshop.co.uk
Submitting tenant details
To notify Tenant Shop of a tenant's details so that they can notify the local council, water supplier and energy provider, you can do so via the tenancy overview page, where a Tenant Shop logo and link will be displayed when the add-on is active.
To submit the necessary details you can click the Submit link which will show a form pre-populated with all available data. You can complete any additional data you may have available and click Submit.
When a submission has been completed you will see a note to this effect on the tenancy overview screen, but you may resubmit if you wish, e.g. if more utility information becomes available.