If you forget your password

When you first activate your account you will have to choose a strong password. However, from time to time, for one reason or another, people may forget their passwords and need to reset it.

If you have forgotten your password you can reset it by clicking the Forgot Your Password? link on the login screen and then entering your email address and submitting the form. You will receive a reset link by email which will allow you to set a new password.

All passwords are stored using one-way encryption so that they cannot be retrieved by either ourselves or anyone with malicious intent. Each time you log in we run the same encryption process and if the results match then that means it's the same password.