Send an SMS text message

You may send SMS text messages to landlords, tenants and suppliers via the Correspondence > SMS > Send SMS menu on each respective record's view.

SMS Details

Template: You may define your own text message templates for common messages to save you typing them out in full each time. If you just wish to send a free-text message then select None. 

Type: Outgoing or Incoming

Recipient:The name and mobile number for the main specified recipient will be shown. 

Additional Contacts: Any additional contacts related to the main recipient, who have mobile phone numbers recorded against them, will be available to tick and send them a copy of the SMS message also.

Message: The body of the text message. 

Each text message is limited to 160 characters, and a counter underneath the message box will show many character remain in the current message. It is perfectly fine to send longer messages, and this will simply result in the charge being increased to reflect the number of messages. 

Bear in mind, though, that there is a practical limit to how long a message can be and still reasonably expect a recipient to read and act upon it. Try not to exceed 2 messages or you risk the message not being read at all.

Click Save to store the call details.