Receive payment from a landlord

A landlord will usually cover any charges they may owe to the agency and/or maintenance suppliers from rent income which has been collected by the agency and is being held in the client account. Once all charges have been settled the landlord will be paid out the remaining balance.

However, sometimes there will be insufficient funds available to cover the charges due and a payment will be required from the landlord. More commonly, upcoming maintenance works may require an advance payment from the landlord to ensure adequate funds are available before work commences. 

All receipts must be recorded against a property, not against the landlord directly.

STEP-BY-STEP

1. From the landlord overview, you can click Options > Receive Payment. 
   
   
   
   
2. Via the landlord payouts list (Accounting > Landlord Payments) you can click Receive Payment.
   
   
   
   
3. In the left-hand form, record the receipt value against one or more properties. 
   
   
   
   
4. In the right-hand form, record details of the payment date, recipient bank account (typically the client account) and payment method, along with any description or reference.
   
   
   
   
5. Click Record Receipt.

The funds will now be shown a credit/overpayment on that property, and also reflected in the overall landlord balance. These funds may be used to pay outstanding charges either immediately or in the future, and may also be paid out again if required.