Suspend a user

If a user should no longer have login access to the system, their account access can be suspended.

Any user with access to the user management area can suspend (and unsuspend) a user's account. 

STEP-BY-STEP

1. Go to the user admin area via the Settings menu.
   
   
   
   
2. Click the Agency tab.
   
   
   
   
3. Choose the Agency Users option within the Users and Access category. 
   
4. From the list of users, identify the record which needs suspended and click that row to view. 
   
   
   
   
5. From the user overview page, click Options > Suspend.
   
   
   
6. Confirm that you wish to suspend the user by clicking Yes.
7. The user account will be shown as suspended and will no longer be able to log in.
   
   

Un-suspend a user account

You can restore a suspended user's access by clicking on the account and choosing Options > Unsuspend.

RELATED ARTICLES

• Update a user's role
• Delete a user account