You can amend a tenant charge to correct any mistakes or to change the amount due.
If partial payments have been received the charge value cannot be reduced to a value lower than the amount paid.
The charge date cannot be modified once any payments have been received against it.
STEP-BY-STEP
- Click on any tenant charge, either directly from a statement or report, or from the tenant's List Charges screen, to view it.
- On the view charge page, click Options > Edit to modify the charge.
- Adjust the charge date, charge value, or description as required. If partial payments have been received the charge value cannot be reduced to a value lower than the amount paid.
- Click Save to apply these changes.
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