Modify a tenant charge

You can amend a tenant charge to correct any mistakes or to change the amount due. 

If partial payments have been received the charge value cannot be reduced to a value lower than the amount paid. 

The charge date cannot be modified once any payments have been received against it.

STEP-BY-STEP

1. Click on any tenant charge, either directly from a statement or report, or from the tenant's List Charges screen, to view it.
   
   
   
   
2. On the view charge page, click Options > Edit to modify the charge.
   
   
   
   
3. Adjust the charge date, charge value, or description as required. If partial payments have been received the charge value cannot be reduced to a value lower than the amount paid. 
   
   
   
   
4. Click Save to apply these changes. 

RELATED ARTICLES

• Apply a credit note or credit memo