Tenancies

Adding Tenancies

• Types of tenancy: managed or let-only
• Add a tenancy
• Set up rent to be applied
• Multiple tenants on the same joint tenancy
• Adding a guarantor
• List tenancies

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Applying Rent

• Set up rent to apply automatically
• How rent schedules work
• List rent applied on a tenancy
• How rent is pro-rated for partial periods
• Apply a one-off manual rent
• Change the rent due on a tenancy

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Modifying Tenancies

• Serve notice on a tenancy
• Change a tenancy's dates
• Change a tenancy to periodic
• Delete a tenancy

Receiving Rent Payments

• Collect rent payments from tenants
• Write off bad debt due to unpaid rent
• Hiding rent arrears

Applying Charges

• Apply a management fee for collecting rent
• Different ways of applying a management fee
• Apply a recurring tenant charge during a tenancy
• Apply a recurring property charge during a tenancy
• List recurring tenancy charges

Housing Benefit

• The benefit payment process
• Set up a tenancy to expect benefit payments
• Mixture of rent due from both benefit and tenant
• All rent being paid by benefit
• Tenant/benefit breakdown varying over time
• Record bulk payment of benefit to the agency

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Security Deposits

• Choose relevant tenancy deposit schemes
• Specify security deposit due
• Record receipt of security deposit
• List and view security deposits
• Protect security deposit within scheme
• Return security deposit