Correspondence

Notes

• Edit or delete notes

Phone Calls

• Who can phone calls be added for?
• Record details of a phone call
• Modify or delete phone call records
• See all correspondence on a property

SMS

• Send an SMS text message
• Use your own sender ID
• View full log of SMS activity

Emails

• Sending bulk emails
• Send statements by email
• Send tenant remittance receipts by email

Documents

• Upload documents against a record

Templates

• Use document and letter templates
• Pre-defined system templates
• Create your own custom templates
• How tag substitution works in templates
• List of tags available to use in templates
• Tags - Agency

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