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  1. Elevate Support
  2. Correspondence

Correspondence

Notes

  • Edit or delete notes

Phone Calls

  • Who can phone calls be added for?
  • Record details of a phone call
  • Modify or delete phone call records
  • See all correspondence on a property

SMS

  • Send an SMS text message
  • Use your own sender ID
  • View full log of SMS activity

Emails

  • Sending bulk emails
  • Send statements by email
  • Send tenant remittance receipts by email

Documents

  • Upload documents against a record

Templates

  • Use document and letter templates
  • Pre-defined system templates
  • Create your own custom templates
  • How tag substitution works in templates
  • List of tags available to use in templates
  • Tags - Agency
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